My Sales, Royalties or Payments Are Missing

Work out why a sale, royalty or payment does not appear where you expected it.

One problem · one clear fix · step-by-step

Work out why a sale, royalty or payment does not appear where you expected it, and identify the correct report, timing or account detail to check next.

Orders that have not yet shipped.

Kindle+ pages that appear separately from ordinary sales.

Returns or adjustments that change a total.

Royalties that have been reported but are not yet due for payment.

Sales made through IngramSpark or Draft2Digital, which that service reports and pays rather than KDP.

This Micro Fix helps you separate a genuine missing-payment problem from normal reporting and payment timing.

A fillable PDF: tick the checklists and type into the worksheets on screen, or print it and work on paper. It links to the relevant official KDP, IngramSpark and Draft2Digital pages so you can verify current requirements before acting.

More than one post-publication problem to solve? Explore the Self-Publishing Post-Launch Fix Kit: https://payhip.com/b/8MAx7

Amazon, Kindle, Kindle Direct Publishing, KDP, KDP Select, Kindle+ (formerly Kindle Unlimited) and related names and marks are owned by Amazon.com, Inc. or its affiliates. This publication is independently produced by The Manuscript Rescue and is not affiliated with, sponsored, authorised, approved or endorsed by Amazon.

References to IngramSpark, Ingram, Draft2Digital and D2D are used solely to identify and discuss those services. This publication is independent and is not affiliated with, sponsored, authorised, approved or endorsed by IngramSpark, Ingram or Draft2Digital.

Instant download — fillable PDF, works on screen or in print.

Fillable fields: open this PDF in a free PDF app such as Adobe Acrobat Reader to type in the fields and tick the boxes. Some phone and browser viewers show the form but won’t let you fill it in.

Terms: https://themanuscriptrescue.com/terms