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My Book Files Won't Upload, Process or Pass Preview

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Diagnose why KDP, IngramSpark or Draft2Digital will not upload, process or preview your manuscript or cover.


One problem · one clear fix · step-by-step


Covers Amazon KDP, IngramSpark and Draft2Digital.


A file that will not upload. Processing that never seems to finish. Previewer errors that do not explain the cause. A file that passed on one service but is rejected by another. This Micro Fix helps you tell a file problem from a formatting fault, browser issue, platform interruption or post-submission delay before you start changing files at random.


A fillable PDF: tick the checklists and type into the worksheets on screen, or print it and work on paper. It links to the relevant official KDP, IngramSpark and Draft2Digital pages so you can verify current requirements before acting.


More than one pre-publication problem to solve? Explore the Self-Publishing Pre-Publication Fix Kit: https://payhip.com/b/XZ61q


Amazon, Kindle, Kindle Direct Publishing, KDP, KDP Select, Kindle+ (formerly Kindle Unlimited) and related names and marks are owned by Amazon.com, Inc. or its affiliates. This publication is independently produced by The Manuscript Rescue and is not affiliated with, sponsored, authorised, approved or endorsed by Amazon.


References to IngramSpark, Ingram, Draft2Digital and D2D are used solely to identify and discuss those services. This publication is independent and is not affiliated with, sponsored, authorised, approved or endorsed by IngramSpark, Ingram or Draft2Digital.


Instant download — fillable PDF, works on screen or in print.


For fillable fields: open this PDF in a free PDF app such as Adobe Acrobat Reader to type in the fields and tick the boxes. Some phone and browser viewers show the form but won’t let you fill it in.


Terms: https://themanuscriptrescue.com/terms

You will get a PDF (696KB) file